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If disaster (or the weather) strikes and your movers suddenly can’t show up, what happens next will depend on a few different factors…

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If disaster (or the weather) strikes and your movers suddenly can’t show up, what happens next will depend on a few different factors: the moving company itself, your current and future landlords, and the nature of your current and future leases. “There are a lot of variables that are affected by the cancellation,” says Ruma Ferdous of Imperial Moving. “For instance, clients are worried about finding another mover, making sure they have proper insurance to work in the building, if their current landlords will allow them to stay for another day or if they will charge another month’s rent, etc.”

Virginia K. Smith

Brick Underground

Virginia K. Smith

Brick Underground

Joanne Russo felt a sense of panic when she awoke on October 29 to a rain-soaked, wind-battered city and reports that the worst was yet to come.

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Joanne Russo felt a sense of panic when she awoke on October 29 to a rain-soaked, wind-battered city and reports that the worst was yet to come. “The last thing we wanted was to get stuck,” said Ms. Russo. “We were afraid the movers would bail on us and then we wouldn’t be able to leave for days.” She was relieved when Imperial Moving called at 8 a.m. to say that they would be there in an hour. As businesses shut down and traffic vanished, the movers emptied the women’s two-bedroom on East 31st Street and carted their belongings to their new sixth-floor apartment at 20th Street and First Avenue. They finished shortly before the electricity went out and the elevator shuddered to a stop. Calling it a rough week barely begins to describe New York after Hurricane Sandy.

Kim Velsey

THE NEW YORK OBSERVER

Kim Velsey

THE NEW YORK OBSERVER

“We don’t charge extra if we take a half an hour longer like most companies,” boasts president Daniel Norber.

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“We don’t charge extra if we take a half an hour longer like most companies,” boasts president Daniel Norber. “We do whatever we can to maintain the price no matter what; we care about our reputation more than that extra $50.” Sweet! Because quite frankly, we do care about that $50.

Sandra Plasse

TimeOut New York

Sandra Plasse

TimeOut New York

“Zaur and Johny were great and efficient. They handled everything with care and made my NYC move stress-free. Highly recommend Imperial Movers!”

Olivia Russell

“Imperial Movers managed a fairly complex interstate move for me recently. The team was friendly, efficient, and extremely careful with my belongings.”

Mary O’Rourke

“Outstanding job, both moving out and back in, for an apartment renovation. Not an item broken, and incredibly efficient team. On the move‑out to storage, particular kudos to Arpad (the kitchen packer) and Doctor, the team leader.”

Jonathan R.

Moving is never fun, but in my experience Imperial makes it as stress-free as possible. I wouldn’t use anyone else.

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I’ve used Imperial Moving several times over the years—from a small studio move to most recently moving out of a 3-bedroom apartment, which included carrying a piano up 3 flight of stairs. Every single time, they’ve been professional, efficient, and incredibly reliable.

Their pre-move support is excellent—clear communication, transparent estimates, and helpful coordination that makes the process feel so smooth. On moving day, their crew always shows up on time, ready to work, and handles everything with care and attention. The movers are courteous, fast, and clearly experienced. Even with heavy or delicate items, they take the time to do things right.

Moving is never fun, but in my experience Imperial makes it as stress-free as possible. I wouldn’t use anyone else.

Ido Levran

Ido Levran

Highly recommend Imperial Movers — they truly go above and beyond!

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We used Imperial Movers for our relocation in July 2023, and they did an absolutely fantastic job. Dr., the foreman, and the entire team were professional, diligent, energetic, and kind throughout the entire process.

Every item we owned was packed with care and arrived at our new home without a single scratch or anything missing. Their attention to detail and commitment to customer satisfaction made a typically stressful experience completely smooth and worry-free.

Their pricing was very fair, and what stood out even more was their integrity — not once did they try to upcharge us, even when opportunities naturally arose during the move. That kind of honesty is rare and deeply appreciated.

Highly recommend Imperial Movers — they truly go above and beyond!

Or Israel

Or Israel